Comments on: Design Chat: Tips and Tricks For Making The Most Out of Lulu Studio! http://lulublog.com/2009/09/02/1509/ Adventures in Self-Publishing Mon, 15 Mar 2010 23:35:54 -0400 http://wordpress.org/?v=2.8.6 hourly 1 By: Douglas G. Pollard http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28277 Douglas G. Pollard Sun, 06 Sep 2009 21:10:44 +0000 http://lulublog.com/?p=1509#comment-28277 I have a book published on Lulu. OF Mooncursers and other Spun Yarns. Lulu does not recognize my E-mail address, my old e-mail address or my password. How can I get into my LULU account. Once you get locked out of your account there seems no way to to get to the account Douglas G. Pollard Sr. I have a book published on Lulu. OF Mooncursers and other Spun Yarns. Lulu does not recognize my E-mail address, my old e-mail address or my password. How can I get into my LULU account. Once you get locked out of your account there seems no way to to get to the account Douglas G. Pollard Sr.

]]> By: Caroline http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28090 Caroline Thu, 03 Sep 2009 14:43:51 +0000 http://lulublog.com/?p=1509#comment-28090 Dave, we were thinking the same thing! Actually yesterday we introduced a feature in the Studio where each image cell has the dimensions in it, both in inches and in pixels (if your image is at 300dpi). I think this should make it a lot easier to properly size your images. Dave,

we were thinking the same thing! Actually yesterday we introduced a feature in the Studio where each image cell has the dimensions in it, both in inches and in pixels (if your image is at 300dpi). I think this should make it a lot easier to properly size your images.

]]> By: Dave Burgess http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28042 Dave Burgess Thu, 03 Sep 2009 05:10:18 +0000 http://lulublog.com/?p=1509#comment-28042 In the cover studio, I'd really like to get some kind of cheat sheet with all of the sizes or aspect ratios for all of the pictures in all of the covers. Once you've compiled the list, I suspect you'll find that the list is unreasonably long. I try to publish in a couple of different sizes, and spend an inordinate amount of time trying to figure out how big my graphics need to be. In the cover studio, I’d really like to get some kind of cheat sheet with all of the sizes or aspect ratios for all of the pictures in all of the covers. Once you’ve compiled the list, I suspect you’ll find that the list is unreasonably long. I try to publish in a couple of different sizes, and spend an inordinate amount of time trying to figure out how big my graphics need to be.

]]> By: Orv http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28030 Orv Wed, 02 Sep 2009 22:54:31 +0000 http://lulublog.com/?p=1509#comment-28030 Thanks, Nick. It's actually my SO who is having the issue, but I'll pass that info along to her. Thanks, Nick. It’s actually my SO who is having the issue, but I’ll pass that info along to her.

]]> By: Nick Popio http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28028 Nick Popio Wed, 02 Sep 2009 22:35:36 +0000 http://lulublog.com/?p=1509#comment-28028 Orv, I can certainly sympathize, but what Caroline is offering is helping people with their questions and issues with the Studio along with her expertise. If you have an outstanding issue, and you haven't received a response from customer service yet, please email the reference id to me at npopio@lulu.com along with a summary of the issue, and I will try to get you some answers. Orv,
I can certainly sympathize, but what Caroline is offering is helping people with their questions and issues with the Studio along with her expertise. If you have an outstanding issue, and you haven’t received a response from customer service yet, please email the reference id to me at npopio@lulu.com along with a summary of the issue, and I will try to get you some answers.

]]> By: Orv http://lulublog.com/2009/09/02/1509/comment-page-1/#comment-28022 Orv Wed, 02 Sep 2009 21:49:12 +0000 http://lulublog.com/?p=1509#comment-28022 No offense, but what people want live chat for isn't web demos; what they want is a way to get in touch with people who can fix problems. It's gotten nearly impossible to get shipping errors and the like resolved since live chat was eliminated. Email requests are simply ignored, and you don't provide any other way for people to get in touch. Just look at AJ's last post for a dozen or so examples of this. No offense, but what people want live chat for isn’t web demos; what they want is a way to get in touch with people who can fix problems. It’s gotten nearly impossible to get shipping errors and the like resolved since live chat was eliminated. Email requests are simply ignored, and you don’t provide any other way for people to get in touch. Just look at AJ’s last post for a dozen or so examples of this.

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