Articles by AJ McDonald

$5000 Winner of the Lulu Poetry Contest Announced

At Lulu, we’re always attracted to any passionate group of authors with an urge to create and the Lulu Poetry community is definitely that. We love to see our authors succeed no matter what they like to make and we try to help as much as we can throughout the process. That said, we are proud to announce the $5,000 grand prize winner of the first ever Yearly Lulu Poetry Contest: Timothy Ivan Brumley for his poem Four Sisters. Lulu Poetry contests are ongoing with new winners selected each week through community ratings. Be sure to check out the Lulu Poetry blog for the full story and contest information; and keep checking in with Lulu.com for more ways to publish and inspire creativity.


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Top 5 Tips for Making an Outstanding Photo Book

The presents have all been unwrapped, the ball has dropped, the holiday season has come and gone again. As quick as it was, you probably have a few hundred photos that captured all those precious little moments from the past few weeks. What is the point if no one sees them, though?! A picture is worth a thousand words, but not if it is doomed to sit in your camera until next year! So what do you do with all of them? Make an awesome Lulu photo book and you can be done with next year’s holiday gifts before anyone else has even thought of them. But how do you make a photo book so outstanding that your family and friends wish they’d thought of it?

Size Matters

The Lulu Studio(TM) makes it super easy to upload your photos from your computer and drag them into a photo book. Before you jump in, take a look at the kinds of photos you are planning to use. Are they mostly horizontal or vertical shots? Landscapes or close-ups? The Lulu Studio (TM) lets you choose from 8 different sizes of books from 3.75×2.5” to 8.5”x11”. If you are showing off wide shots of your family together or how your whole house looked decorated, you probably don’t want to try to cram those photos into a square 8.5”x8.5” book because your images will get cut off. Conversely, a square book is great for close ups of food, people or your tree. Picking the right size book for your photos can make all the difference.

Top 5 Tips for Making a Great Ebook Stand Out.

Top 5 Tips for Making a Great Ebook Stand Out.

Analysts estimate Amazon’s Kindle selling about 1.5 million units by the end of 2009, while Barnes and Noble’s Nook is already sold out for the holidays.  More e-readers are popping onto the market, and publishers are beginning to rethink their approach to digital media, like Time Inc.’s recent demo of a digital version of Sports Illustrated. The immediacy and convenience of ebooks and digital content has definitely had an impact on how people today read.  Authors are beginning to realize that they can publish freely and digitally distribute their work for nothing other than their time with sites like Lulu.com.  But, how do you make a great ebook that stands out?

You CAN judge a book by its cover.

A good cover can be a great marketing tool for an ebook.  You want your cover to make someone scanning through a website, stop and click your ebook.  You don’t want to be tacky or overbearing, but the cover should draw attention.  In the open-publishing world, a cover gives readers their first impression of what to expect from an author’s book.  For now, the quality of a cover is a good indication of which authors have invested more time into their work than others.  Well-formatted and edited books typically have a cover that was put together by a professional designer and features professional art or photography that is eye-catching and relevant to the audience the content is trying to reach.

Do the work for your readers; be visible.

The easier you make the purchasing step for your customers, the better.  This can be done by making your ebook as visible as possible.  Every time you mention your book or yourself online, provide links to make it easy for people to find your content or more information about you.  Let’s say you just put up a book trailer on youtube.  That youtube page needs a link to your book’s storefront and the storefront needs a link to the video.  This is called cross-linking.

One of the great things about Lulu.com is that it offers non-exclusivity for an author’s book.  This means an author maintains the rights to their work, so they are free to upload it to Lulu and as many other sites as they want.  This is a way to have your work reach that many more people.  A little research into exclusivity rights could do a lot for your ebook.

Don’t make your customers read.

People want to read your ebook, not read about it.  Try to limit the text that appears around your ebook to a minimum.  A brief summation is a good thing, but make sure it builds up the content of the book.  Use language that makes readers want to dive in right away.  The less you say the better because you might talk potential readers out of a sale otherwise.  Leave the real talk to reviewers.

Proactively respond to your readers.

Most of the work that goes into selling an ebook arguably comes after it has been written.  All of the marketing for your book falls to you, and you need to be responsive to your growing audience.  Social networking makes this much easier.  Something like a Facebook fan page is a great way to maintain an open dialogue with several people at once while keeping people informed about your work.  Be aware of reviews and respond to them positively when appropriate.  weRead keeps authors connected with millions of users, and offers great opportunities to receive constructive criticism and expand their readership.

Keep up with the tech – know your formats.

.pdf, .epub, .bbeb, .lit.  There are dozens of different file formats able to be assigned to the end of your would-be ebook.  The most universal file format is International Digital or “EPUB.”  Some ebook tech only accept proprietary file formats though so keeping up on tech trends can go a long way in getting your content out.  Much like making your content as visible as possible, try making your content as accessible as possible by offering multiple file formats.  You’d hate to lose sales just because you didn’t offer your book in the Kindle’s .azw format.

Lulu Takes Manhattan! – Sponsors Self Publishing Book Expo

November 7th Lulu sponsored and attended the first annual Self-Publishing Book Expo (SPBE) at the Sheraton New York Hotel and Towers.  While the event drew a modest crowd, SPBE offered a great chance for Lulu to speak with the community both one on one and through our various workshops and executive-led panels.  All of the Lulu staff involved were proud to be a part of something that inspires creativity while informing authors of all their options.  Even our CEO Bob Young made it out to the event to discuss Lulu’s exciting transition into open-publishing!

Lulu had a great presence at SPBE.  We had a sizable booth space, and passed out reusable tote bags.  At one point, people in the hotel lobby asked where they could get one of the “cool orange bags”.  We had a contest and gave away some bose in-ear headphones and a Primer Publishing Pack.  From 9:30 am – 5:00 pm, Lulu staff manned the booth to field questions, educate people on the Lulu process, and offer demonstrations.  Nick and Harish gave a well-attended panel on how social networking will change self-publishing.  I think everyone learned a lot from the experience on both ends.

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For me, the event reinforced why I work at Lulu.  At its core, Lulu is about sharing ideas and spreading knowledge.  We understand that you’ve worked really hard to get your content out there and you want to get it in front of as many people as possible.  Things like Lulu’s non-exclusivity and extensive distribution options are things that should go hand-in-hand with self-publishing.  When I explained all the things we currently do and plan on doing to help make an author’s self-published book more visible, people’s jaws honestly dropped! It was a great feeling, and I look forward to more opportunities to interact with customers face-to-face.

We got some great ideas in New York while introducing people to the idea of open-publishing.  Lulu hopes to continue to be a part of events like SPBE that give us the opportunity to just talk with people.  If you have suggestions of events or community gatherings you think Lulu should be a part of, please don’t hesitate to send them in!

Mind Your Manners: Self-promotion through Social Networking

Social networking sites like Twitter, Facebook, MySpace, and LinkedIn are great marketing tools because they provide the ability to reach an almost limitless amount of people.  Someone with a new product or message to share can vastly grow his or her audience through these sites.  While some people handle self-promotion through this method very well, many people new to this type of networking make mistakes without even realizing it.  Self-marketing/promotion can seem foreign for some, but when you are trying to make a name for yourself there are rules to be followed.

Take your time and be thoughtful.

The majority of work that goes into a product is (arguably) spent after it is finished and available to the public. When you pour so much time and energy into making something, you are proud of your work.  You wouldn’t want to belittle your accomplishment with rushed, sloppy, self-promotion.  Take the time to do some research and figure out what’s going to work best for you.

Lulu Lights Up Poetry at SparkCon ‘09

September 17th through the 20th was a lively time to be in Raleigh, NC.  Over the course of four days, downtown Raleigh hosted the highly anticipated (by those “in the know”) SparkCon event.  Restaurants, shops, and even the streets were transformed into havens for the artistically inclined and visitors gained a real understanding of the breadth of cultural diversity Raleigh has to offer.

Now in its fourth year, SparkCon had the largest turnout to date this year.  Thousands of attendees spread out over Fayetteville and Hargett Street, which were closed to any traffic.  The streets were filled with people giving mass dance lessons, artists spraying graffiti on designated walls, and children drawing chalk art.  Tents blanketed most of Hargett Street, housing an eclectic bazaar which featured handmade items from stores throughout the city.  Each storefront and building put their normal business on hold in order to host artistic and insightful events such as “fashionSpark” at The Foundation, or “filmSpark” at Art Space.

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Lulu sponsored “poetrySpark,” which was held in the upstairs lounge of The Morning Times coffee shop.  At any given moment there was a minimum of 60 people, and a maximum of what seemed like 200 people out to enjoy and enrich themselves with poetry from well-known authors such as Carolyn Beard Whitlow, Professor of English at Guilford College in Greensboro, as well as from open-mic poets that happened to stop by.  Saturday evening started with live music from local band Lizh Crew – a soulful rock/pop act that really set the mood for the readers and listeners.  At one point more chairs had to be brought in!

Lulu, which began as a grassroots company, is thrilled to be able to be a part of something that inspires creativity in the community.  It was such an honor to be able to participate and have a presence at the poetrySpark and we hope we get to do it again.  Lulu will be publishing a collection of poetry read throughout poetrySpark later this year.

Understanding Lulu: “Can I talk to someone?”

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For this month’s post, I’d like to address one of the most frequently asked questions:  “Is there a number I can call to talk to someone at Lulu?”  As a web-based company, our services are offered through the Lulu.com website and our customer support issues are handled through emailed electronic tickets.  These tickets are useful because they provide something for the customer voice team to reference as a customer’s relationship with Lulu grows.  Customers can send in photos of what they are referencing along with their order and content ID numbers, allowing everything to be consolidated in one place.

We recently upgraded our system and moved all tickets to a more streamlined database in an effort to improve organization and efficiency in our response time.  We also doubled our customer voice team in just a four-week period!  All this hard work is to get Lulu’s support back to the standard of a two business-day turnaround.

That said, a recent addition to Lulu’s masterpiece publishing package is phone support.  A Lulu specialist will be assigned to a project and will work with an author by email and phone.  This specialist is dedicated to helping an author’s publication reach its full potential.  While there is a price for this, a dedicated specialist might be a good investment for an author depending on how much help they think they might need.  Lulu offers several professional publishing packs for anyone that wants help through their publishing experience.  These packages continue to evolve as the needs of the customer change.

Self-publishing is an industry that empowers authors to realize their dreams and ambitions, and Lulu is always growing and improving to keep up with your needs.  Presently, there are a number of help options for an aspiring Lulu author to seek out, such as excellent video tutorials, an extensive FAQ page, an in-depth help knowledge base, and customer voice team members that are just an email away!

Understanding Lulu: “Can I get a sample of a book?”

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At Lulu we are always thrilled to hear when anyone is interested in writing and publishing. Gearing up to start your own publishing venture is no minor feat though. For many, publishing is a huge decision that can seem overwhelming. We work hard to make the publishing process as smooth as possible so you can excel no matter what your publishing goals may be. We are always trying to grow and improve while continuously engaging the community we started in. That said, I think it would be beneficial to anyone seeking Lulu out to provide explanations to some of the questions and comments we have encountered during our daily customer service and community interactions. The goal is to address aspects of Lulu that may be unclear at first while answering why we do or don’t do certain things, and ultimately: “Why Lulu?”

First, I would like to address a question I get a lot: “could you send me a sample of a book?” I totally understand where people are coming from on this one. You are investing your time and money into something new and different and you want to make sure it is worth it. So much of the fun of having a book published is getting it out into the world and frankly…bragging about it to your friends! What you make has to look great and be a good interpretation of what you are trying to convey to your readers.

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Lulu is responding to the trends and needs of the digital age. Authors on Lulu have the option to sell their books as print or electronic download. The idea here is that the items on our website can be shared instantaneously without ever becoming physical content, much like the current digital music craze. Beyond that, Lulu functions as a print on demand company that produces only what you sell. No printing occurs within our building but with various global print partners. Printing on demand is great for both the environment and the author’s pocket because it means that without a minimum print run, you only have to pay for one sample instead of mass-produced stockpiles of books that take up expensive warehouse (or garage) space.

For photo books, the virtual Lulu Studio ™ actually does a really great job of letting you see your work every step of the way. The Studio ™ is free and there is nothing to install. You simply upload content straight from your computer and customize the layout. There is even a built in cost calculator that updates the manufacturing cost along with the changes you make to your content. If you are like me, you like to have an actual thing in your hands though. For regular books, you can buy your finished book at manufacturing cost or order a copy of a fellow author’s book similar to what you are trying to achieve. You’ll have your sample, and you’ll be making another Lulu author’s day in the process!

I hope this post and the ones that follow help to shed a little light onto the Lulu process. Please know that we are growing and learning right along with you to do something exceptional!

Building Up Lulu

Lulu has always been an innovative company, but I didn’t realize how much so until I started working here.  I am still a baby at Lulu (only in week three of my employment as I write this), but I have already witnessed a great deal of progress in my short time here, namely in the new building that serves as Lulu’s headquarters.img_04952

For months after I graduated from North Carolina State I would drive down Hillsborough Street, stealing glances into what had been an abandoned North Carolina Equipment Company factory.  Now, instead of dust collecting on unused parts and piles of ambiguous boxes, there was quite a stir in the red-bricked Raleigh landmark.  A small sign eventually appeared on the outside that said “Lulu.com.” I had heard great things about Lulu and their unique approach to publishing from some of my classes at NCSU.  I kept Lulu in the back of my mind.  I took that sign as a calling – I had to work there.

The infamous yellow tractor

The vision behind recycling an old, worn down building and making it a center for industry again is one that not enough companies maintain these days.  Revitalizing the 28,800 square feet of space was certainly an ambitious move. Graffiti, weeds, trash and the like all needed to be cleared out.  The building was more or less gutted, adding collaborative work spaces, skylights, art from local galleries, and well-stocked break rooms.  However, the pieces that give the building integrity and character remain in place.  Lulu simply modernized and expanded upon the behemoth, keeping the greatest part:  the signature yellow tractor that sits atop the roof. But what really catches the eye now is the new entrance. What used to be a simple, rusty garage door is now a giant arching wood ceiling supported by massive steel beams.

Lulu invites local technoloimg_03011gy and publication groups to utilize the new space for meetings.  Guests will immediately be able to see the thought and planning that went into the company’s main facility, and will be pulled into Lulu’s brand of style and innovation as well.

The building has created hype all around town and has rejuvenated people’s interests in this area of Hillsborough Street. Whenever I mention where I work, I always hear,  “Oh the tractor building?  Cool!”  It’s impossible to miss.  The excitement the structure has created also energizes the employees within.  The building is a symbol for Lulu’s growth and success.  You can tell from the outside that things are abuzz in this facility, but it’s not until one enters that it becomes truly evident of how much is really going on.